A Radical Proposal: Put UX Research In Charge

Jared M. Spool
6 min readMay 4
London, 2016

This will sound radical. Bear with me on this.

Product, Development, and Design should all report to UX Research.

That’s right. We’re talking about a research-driven organization. Everyone in your product, development, and design teams would report to your research organization, led by your Chief Research Officer (or maybe your Chief Customer Officer or even…

Jared M. Spool

Maker of Awesomeness at Center Centre - UIE. Helping designers everywhere help their organizations deliver well-designed products and services.