Customers Request Solutions. We Need to Understand Their Problems.
5 min readJun 19, 2019
UX Strategy with Jared Spool, a Center Centre — UIE newsletter focused on bringing UX to a strategic level inside your organization.
“They need a way to export data.” That’s what the salesperson told the product manager. “It’s a big sale. We’ll lose it if we don’t put a data export feature in.”